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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Rose

November 5, 2025

5  out of  5
rating by Amanda Rose
"Great service, Kim and her team are amazing. Especially Michaela, she saved us tons of money!"
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Maria R

November 4, 2025

1  out of  5
rating by Maria R
"Llamé a esta oficina de State Farm, pero mi experiencia con Karina fue sumamente decepcionante. Fue grosera y se notaba que estaba apurada por terminar la llamada rápidamente, lo que hizo que la interacción fuera inútil y me sintiera menospreciado. Aunque veo que esta oficina tiene muchas reseñas de 5 estrellas, mi experiencia personal con el servicio al cliente fue terrible. Esta interacción fue suficiente para convencerme de que me quedaré con AAA. Recomiendo a todos que lo piensen dos veces antes de elegir a esta agente y que cuestionen el servicio al cliente de esta oficina."
We responded:
"Thank you for taking the time to share your experience with us. I sincerely apologize if you felt that Karina was rushing and that you were disrespected during your interaction with our office. Your feedback is invaluable, and I am truly sorry to hear this. We understand that everyone has a unique situation, and we strive to treat all our clients with empathy and professionalism, regardless of their circumstances. We have not been able to find any interactions with a Maria R in the last few weeks. However, we truly want to understand your experience better and learn from it. If you’re open to sharing more details, please feel free to reach out to me directly at 510-481-2735. Your feedback is important to us, and we appreciate the opportunity to improve. "
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Olga Pina

October 31, 2025

5  out of  5
rating by Olga Pina
"The team at Kim Holland is amazing. They are always pleasant to talk to. They make sure to answer all our questions even when they don't have the answer they follow up with an email to ensure we are informed. We have been members for over 28 years have always received the most outstanding service."
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Russ Faultner

October 25, 2025

5  out of  5
rating by Russ Faultner
"Great office very friendly and Knowledgeable would highly recommend the office and Kim"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. You made our day! "
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Telz Perry

October 17, 2025

5  out of  5
rating by Telz Perry
"I’d like to start off by saying Kim and staff at this State Farm location was a very pleasant and welcoming experience. From entry to end and had me out in time for me to be to work. In and out. Saved me $$$ (hundreds) definitely recommend Kim for all your coverage concerns. Thanks Kim!"
We responded:
"Thank you so much for your thoughtful review! We’re really happy to hear that we made you feel welcome and that everything went smoothly and quickly for you. It means a lot to us to know we could help you save money and get the coverage you need without any problems We truly appreciate you trusting us - and making us feel appreciated. We are always happy to help you.! Thanks again <3"
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karen thorup

October 14, 2025

5  out of  5
rating by karen thorup
"I've been a client of this State Farm office with Kim Holland and team for home and auto insurance for over 30+ years! Friendly, knowledgeable staff that has always met our families needs. Reasonable prices and always available for questions or any concerns. I feel confident continuing using Kim Hollands office for our insurance needs. Definitely recommend!!"
We responded:
"Thank you so much, Karen, for your incredible loyalty and kind words over the past 30+ years! It means the world to us to have the opportunity to support your family’s insurance needs for so long. We’re grateful for your trust and are always here to provide the friendly, knowledgeable service you deserve. Your recommendation truly means a lot to us. Looking forward to many more years of working together!"
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Sammy

October 6, 2025

5  out of  5
rating by Sammy
"Best service in the office with lovely Michaela & Karina! When I come to the office I never want to leave!"
We responded:
"Thank you so much, Sammy! We truly appreciate your kind words and all the referrals you’ve sent our way — you always bring such great energy and laughter to the office, and it’s a joy to have you as part of our State Farm family. Michaela, Karina, and the whole team are grateful for your continued trust and friendship. We look forward to many more visits (and laughs) with you!"
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Rhonous (Rhonous)

October 3, 2025

5  out of  5
rating by Rhonous (Rhonous)
"Quick and fast quote and way beat out all the other competition"
We responded:
"Thank you so much for your kind 5-star review. It means a lot to me and my team. We’re grateful to have the opportunity to serve you and be a part of your community."
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Bob Chulata

October 3, 2025

5  out of  5
rating by Bob Chulata
"Kim Holland and her staff are the best. I and my family have been doing business with her, and before her, her father and mother for 25+ years. With the times we are in to have the service, attention and care they give is such a blessing and makes all the difference. Thank you State Farm."
We responded:
"Bob, thank you so much for your kind words and continued trust in our services. We greatly value your longstanding relationship spanning generations, and we're thrilled to know that our commitment to service, attention, and care has made a positive impact. It's an honor to serve you and your family, and we look forward to many more years of providing the best assistance possible. Thank you for choosing State Farm."
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Andre Gutierrez

October 3, 2025

5  out of  5
rating by Andre Gutierrez
"Great experience. They explained everything perfectly, left me with no questions . Very helpful staff. Jennifer G. Is a very great employee"
We responded:
"Hi Andre, thank you so much for your kind words! We’re really happy to hear Jennifer and the team made everything clear and easy for you. We’re excited to have you as a new policyholder and look forward to helping you with anything you need. Welcome to our state farm family!"
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Jim Day

September 11, 2025

5  out of  5
rating by Jim Day
"I've been with Kim for years. She and her staff are fantastic, responsive, and always professional."
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Paulette Ford

September 7, 2025

5  out of  5
rating by Paulette Ford
"Awesome"
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jose lopez

September 5, 2025

5  out of  5
rating by jose lopez
"Karina was very helpful she took her time to explain everything really well had patience with me I would Highly recommend her if anybody’s looking for insurance 10 out of 10"
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Ashley Z

September 5, 2025

5  out of  5
rating by Ashley Z
"I’ve been a customer of Kim and her family’s for over 20 years and they have always taken such great care."
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David Sealy

August 23, 2025

5  out of  5
rating by David Sealy
"I needed to have an issue resolved. Michaela was there to provide the excellent service as she often does. Thanks Michaela."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. You made Michaela's day! "
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Alexander Ellis

August 21, 2025

5  out of  5
rating by Alexander Ellis
"This group in my experience was very proactively helpful to my situation. I am happy with my choice."
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Robert Winkelmann

August 15, 2025

5  out of  5
rating by Robert Winkelmann
"My wife Patty has had State Farm insurance for many years on her autos. We have had State Farm insurance on our house for 22 years. Kim Holland has been extremely helpful over the years. And now with the help of Michaela. I am able to get a great rate for my 2 trucks . Thanks for all your help. Robert"
We responded:
"Thank you for your 5-star review! We feel so fortunate to have you as a customer. We are always here to help! Thank you again. "
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Michael Alexander

August 9, 2025

5  out of  5
rating by Michael Alexander
"Great and fast service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are always grateful to help you with all your insurance needs. "
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Pat Wong

August 1, 2025

5  out of  5
rating by Pat Wong
"Good experience with everyone of Kim Holland, who has done excellent job, especially the one who helped me this morning . Appreciate with their good team work.....👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you again!!!"
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Zdzislaw Chmielinski

July 28, 2025

5  out of  5
rating by Zdzislaw Chmielinski
"Mike is very good in communicate with a client of me"
We responded:
"Thank you for taking the time to share your thoughts! It means the world to our office! We look forward to helping you again. "
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diana luis

July 25, 2025

5  out of  5
rating by diana luis
"I went in to get an affidavit signed and completed— even though my policies are with a different agent they were super friendly, caring and efficient. Thank you for your help Karina!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Swazy Jone

July 23, 2025

5  out of  5
rating by Swazy Jone
"If only there’s a 10 star trust me ….. thanks moving target 🎯"
We responded:
"Thank you for taking the time to share your thoughts about Michaela! We’re glad to know you’re satisfied with the service at our State Farm office. It means so much to our team to know we made a difference. If you ever have any questions or need assistance, we’re here to help! "
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Bridgette Patterson

July 21, 2025

5  out of  5
rating by Bridgette Patterson
"Amazing woman and family"
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ashley Rachel

July 18, 2025

5  out of  5
rating by ashley Rachel
"Karina is AMAZING! She went above and beyond to help me with my State Farm insurance and truly made my day. She made me feel so special and cared for, like I was more than just another customer. Karina took the time to look into my account, found a great solution, and really problem-solved with kindness and patience. Her warm and positive attitude made my heart feel so full. Thank you, Karina — you’re a gem!"
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Oscar orlando Romero

July 18, 2025

5  out of  5
rating by Oscar orlando Romero
"Kim is a professional every time I call she's always there and she's always able to resolve my problem. Her entire team is awesome"