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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john kariuki

February 5, 2026

5  out of  5
rating by john kariuki
"Very wonderful people! Always willing to work with you and see that all your issues and concerns are addressed effectively and solved amicably."
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Russell Blowers

February 5, 2026

5  out of  5
rating by Russell Blowers
"Jennifer helped me with a complicated issue with efficiency and made it easy for me to get the forms I needed. Great customer service."
We responded:
"Thank you so much for your kind words and for being such a loyal customer over the years. We truly appreciate your continued trust in us. It’s wonderful to hear that Jennifer was able to assist you efficiently and make what seemed complicated easy to navigate. Providing excellent customer service is our top priority, and your feedback truly brightens our day. We look forward to supporting you for many years to come!"
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Octavio Vasquez

February 4, 2026

5  out of  5
rating by Octavio Vasquez
"Great customer service! Monica P. was incredibly helpful and kind while assisting me in choosing the best car insurance plan. She took the time to educate me on all the coverage options and what they entail, making sure I understood everything clearly. I really appreciated her patience and professionalism. Highly recommend working with her!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Monica was able to provide you with helpful, patient, and professional guidance while choosing the best car insurance plan. Our goal is always to ensure our customers feel informed and confident in their decisions, and it’s great to know Monica delivered just that. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Yvette Manley

January 28, 2026

5  out of  5
rating by Yvette Manley
"This.agency does exactly what they advertised, they were definitely there for me. I prefer them over all the rest"
We responded:
"Thank you so much for your kind words! We’re truly grateful to have had the opportunity to support you. It means a lot to know that we could be there for you when it mattered most. Your trust and preference inspire us to keep doing our best every day"
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Francine Lew

January 26, 2026

5  out of  5
rating by Francine Lew
"Monica is super nice, responsive and honestly makes the whole process a breeze. I really wouldn’t go anywhere else. Customer service is giving. Even when I had to call back a few times after gathering my correct info Monica made me feel completely at ease. I really don’t leave reviews but she was so rad I felt like I must!"
We responded:
"Thank you so much for sharing your wonderful experience! We feel truly blessed to have Monica on our team, and even more grateful to know she made such a positive impact on your journey. Your kind words mean the world to us, and we're so happy we could make the process easy and comforting for you. It’s clients like you who inspire us every day—thank you for trusting us and taking the time to share your story!"
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eduardo castillo

January 24, 2026

5  out of  5
rating by eduardo castillo
"Exelente servicio,muy buena atención al cliente y muy amables"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Kim Holland, agente de State Farm, aquí en Hayward. "
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David Johnson

January 23, 2026

5  out of  5
rating by David Johnson
"The Duchess is the best qualified and most definitely able, and yet intriguing..."
We responded:
"David, thank you for your 5-star review and support of our agency!"
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Daniel McLean

January 21, 2026

5  out of  5
rating by Daniel McLean
"Exceptional service by Kim Holland and her State Farm team. The staff is helpful, responsive, and always works to find the right coverage for me. They are so easy to reach and looks out for the my best interests at the lowest possible price. Highly recommended for outstanding customer service."
We responded:
"Daniel, Thank you so much for your kind words and thoughtful review. It truly means a lot to us to know that our efforts are appreciated. We are committed to providing the best service possible and your support inspires us to keep striving for excellence. Please know that we’re always here for you—don’t hesitate to reach out anytime you need assistance. We feel truly grateful to have wonderful customers like you in our community!"
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Sue Reed

January 15, 2026

5  out of  5
rating by Sue Reed
"She was very friendly and kind to answer any questions i had. She also explained my policy in detail which really helped me.understand. overall very satisfied with her customer service."
We responded:
"Hey Sue, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! Kim Holland State Farm Insurance "
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Marissa Davidson

January 12, 2026

5  out of  5
rating by Marissa Davidson
"Jennifer was so helpful and answered all my questions about my insurance changes. She walked me thru every step flawlessly with tons of info!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jennifer was able to assist you so thoroughly and make the insurance changes easy to understand. It means a lot to us to have your family insured with us for so many years, and we're grateful for your continued trust. If you ever need anything else, please don’t hesitate to reach out!"
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Shelbie Brown-maxfield

January 9, 2026

5  out of  5
rating by Shelbie Brown-maxfield
"My agent was Sarah, and she was the most amazing person. I have ever had the pleasure to work with. She was so informative and friendly and personable. I have never experienced this with anyone through an insurance company. In my life, if you're looking for insurance, she's the girl to go to!!!!!"
We responded:
"Thank you so much for brightening Sarah’s day! I'm truly grateful to hear that she was able to provide you with such wonderful service. My agency is a close-knit team of 8 dedicated and caring members, all here to support you whenever you need us. Welcome to the Kim Holland State Farm Insurance family—we’re honored to have you with us and look forward to being there for you every step of the way!"
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Don Brady

January 8, 2026

5  out of  5
rating by Don Brady
"I recently switched to Kim Holland State FarmAuto insurance because my issues are rapidly addressed by her agent Jennifer and coworkers."
We responded:
"Thank you for sharing your experience! We're so happy to hear that Jennifer and my entire team have been quick to address your needs. Your kind words truly mean a lot to us. We’re grateful to have you with us and look forward to continuing to provide you with the best service possible!"
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Thibagaran Sivalinggam

December 29, 2025

5  out of  5
rating by Thibagaran Sivalinggam
"Sarah made the quote process incredibly easy. She recommended the best coverage for my needs, and the price was much better than I expected — almost $600 in savings for two cars over six months. Friendly, clear, and very professional. Highly recommend her!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Sarah made the quote process easy and helped you find the best coverage at such great savings. Welcome to the Kim Holland State Farm family—we truly appreciate your recommendation and look forward to continuing to assist you!"
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Mrs. Comelia Burton

December 24, 2025

5  out of  5
rating by Mrs. Comelia Burton
"Everytime I am in need or need to add or subtract from my policy, I am always assisted with courtesy and respect. I truly enjoy the professionalism and accommodations when needed. Kim Holland, Monica and team always feels like home. Please keep up the good work ethics and personal touch you'll have."
We responded:
"Thank you so much for your heartfelt review! We’re truly honored to hear Monica & I and the entire team make you feel at home every time you reach out. Providing courteous, respectful, and personalized service is at the heart of everything we do, and your kind words inspire us to keep delivering our very best. We deeply appreciate your trust and look forward to continuing to support you with the care and attention you deserve."
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Byron Banks

December 20, 2025

5  out of  5
rating by Byron Banks
"Thank God I’ve only had two incidents & both incidents Kim Hollands State Farm was there for me from the beginning to the end . Thank you so much Lady’s at Kim Hollands State Farm . Alway Mr. Byron Banks"
We responded:
"Hey Byron, thanks for trusting us! We’re glad to have you with us and appreciate you a ton. If you need anything, just give us a shout. Glad you're part of our State Farm family"
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ALANA THIERRY

December 17, 2025

5  out of  5
rating by ALANA THIERRY
"Karina was very knowledgeable and provided several options to ensure I didn’t miss any coverage with my new policy compared to my previous policy with another insurer."
We responded:
"Thank you for sharing your experience! I’m really happy to hear that Karina took the time to walk you through your options and made sure you didn’t miss any coverage when switching policies. It means a lot to us that you feel supported and confident in your new policy. If there’s ever anything else you need, we’re always here to help! "
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Bennie Allen

December 12, 2025

5  out of  5
rating by Bennie Allen
"Really professional and pleasant customer service. I highly recommend going with Kim Hollands office and staff."
We responded:
"Thank you so much, Bennie! We truly appreciate you taking the time to share your experience and for your kind recommendation. It means a lot to our entire team. We're always here if you need anything! "
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Lamin Rammeh

November 15, 2025

5  out of  5
rating by Lamin Rammeh
"I spoke to Nancy Becerra about my car insurance and she was very nice and helpful from the beginning to the end thanks Nancy"
We responded:
"Thanks for your kind words, Lamin! You made Nancy’s day with your nice review—we’re lucky to have her on our team. We’re grateful to have you back and happy to help anytime. "
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Anthony Ratliff

November 12, 2025

5  out of  5
rating by Anthony Ratliff
"Great customer service at this branch."
We responded:
"Thank you for the wonderful review, Anthony! We strive to provide you with the customer care that you deserve and truly appreciate your feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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MsG

November 8, 2025

5  out of  5
rating by MsG
"Kim Hollands, Jennifer G. and the other State Farm’s INS team/agents are very professional at providing multiple services to their clients. I appreciate how they work with you to make sure you are satisfied with the product or services they provide. Thank you all very much!!! B. G.😊"
We responded:
"Brian & Ruth, thank you so much for the 5-star review and for being such long-term clients! We truly appreciate the trust your family has placed in us over the years, including your dad. It’s an honor to serve you and we’re grateful to have you as part of our State Farm family. Thanks again for your kind words and support! "
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Keegan Livingston

November 8, 2025

5  out of  5
rating by Keegan Livingston
"I talked to Mikayla about car insurances. She was very knowledgeable and helped me save about $500 by switching. Thank you very much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amanda Rose

November 5, 2025

5  out of  5
rating by Amanda Rose
"Great service, Kim and her team are amazing. Especially Michaela, she saved us tons of money!"
We responded:
"Hi Amanda, Thank you so much for your wonderful feedback. We’re thrilled to hear that Michaela and the team could help you save so much! It means a lot to us to provide great service, and we’re always here if you need anything else. Thanks again for trusting us!"
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Olga Pina

October 31, 2025

5  out of  5
rating by Olga Pina
"The team at Kim Holland is amazing. They are always pleasant to talk to. They make sure to answer all our questions even when they don't have the answer they follow up with an email to ensure we are informed. We have been members for over 28 years have always received the most outstanding service."
We responded:
"Hi Olga, Thank you so much for your beautiful words and for being with us for decades. It’s truly a privilege to support you and Alberto over the years. We always want you to feel cared for and confident that we’re here whenever you need us. Your trust means the world to us, and we’re so grateful to have you as part of our State Farm family. Looking forward to many more years together!"
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Russ Faultner

October 25, 2025

5  out of  5
rating by Russ Faultner
"Great office very friendly and Knowledgeable would highly recommend the office and Kim"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. You made our day! "
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Telz Perry

October 17, 2025

5  out of  5
rating by Telz Perry
"I’d like to start off by saying Kim and staff at this State Farm location was a very pleasant and welcoming experience. From entry to end and had me out in time for me to be to work. In and out. Saved me $$$ (hundreds) definitely recommend Kim for all your coverage concerns. Thanks Kim!"
We responded:
"Thank you so much for your thoughtful review! We’re really happy to hear that we made you feel welcome and that everything went smoothly and quickly for you. It means a lot to us to know we could help you save money and get the coverage you need without any problems We truly appreciate you trusting us - and making us feel appreciated. We are always happy to help you.! Thanks again <3"