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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricardo Melendez

March 15, 2025

5  out of  5
rating by Ricardo Melendez
"La atención es excelente y la información muy brindada"
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Thomas Rolfe

March 14, 2025

5  out of  5
rating by Thomas Rolfe
"Ashley us wonderful !!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Smith (Dave)

March 11, 2025

5  out of  5
rating by David Smith (Dave)
"Kim Holland’s office with State Farm Ins. Is first rate customer service. They take care of all my insurance needs. For over 50 years! ( her dad was my agent) Like a good neighbor"
We responded:
"Thank you so much for such a kind review. Wow - a half of century is a long time. I am grateful that i am able to follow in my father's footsteps. Thank you for being part of the State Farm Family. "
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Alfredo Rosales

March 8, 2025

5  out of  5
rating by Alfredo Rosales
"Muy Buen servicio. Karina me ayudo y me explico Todo muy professional, llegamos a un acuerdo y me pudo dar una Buena polica y quede contento, Muchas gracias Karina"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shiva Guivi

February 26, 2025

5  out of  5
rating by Shiva Guivi
"Karina was absolutely amazing! After dealing with multiple issues and other insurance companies I felt discouraged and overwhelmed. Karina was extremely professional and took time to explain the different policies as well as the amazing discounts and programs they provided. I was able to obtain full coverage insurance and my cost was substantially less than multiple other companies. THANK YOU KARNIA! You definitely have a long term customer with me and my family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darhan Drahan

February 25, 2025

5  out of  5
rating by Darhan Drahan
"The best customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ascencion Carballo

February 22, 2025

5  out of  5
rating by Ascencion Carballo
"Jennifer, Karina, and Kim make a great team working together! They all are extremely helpful and highly recommend them especially if you need help in spanish! If they miss your call they are always quick to reach back, great customer service. They always help find the best prices."
We responded:
"Thank you for taking the time to share your thoughts! You made our day! We are always here to help. Thank you again!"
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TT F

February 22, 2025

5  out of  5
rating by TT F
"Karina and McKayla the best. Very knowledgeable, very informative, very helpful. Thank you."
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Jonathan Edlund

February 4, 2025

5  out of  5
rating by Jonathan Edlund
"The nicest agent, she goes out of her way to help her clients, I wish more were like her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Hope Pihana

January 24, 2025

5  out of  5
rating by Hope Pihana
"I’ve been with State Farm for many years now and they’ve handled previous claims quickly and efficiently. But recently my car was stolen and considered a total loss. Kim and her team handled my claim so quickly I was stunned, they gave me clear instruction's and even had me come in to make things easier/faster. Everyone was SO friendly and already knew me by name! It didn’t even feel like I was walking into an insurance office. They were relating to me and reassuring me the entire time, which made every penny I’ve ever spent with them worth it! If you’re looking for an insurance company that will actually take care of your property then I highly recommend Kim and her team, a bit pricey but 100% worth it."
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Jesus Barrera

January 17, 2025

5  out of  5
rating by Jesus Barrera
"Thank you to the entire Kim Holland office in Hayward. All the people are very friendly and efficient from the first day they make you feel confident, they solve all your doubts and give you help with anything and at all times they explained to me in detail everything necessary, I highly recommend this office and thanks to Karina Garcia for Always have a big smile and a very good attitude for clients."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are grateful to have clients like you. If there is anything else we can do to help, please let us know!"
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Rey Santos

January 2, 2025

5  out of  5
rating by Rey Santos
"Jennifer Gillette is so helpful and accommodating in assisting me in updating my car insurance policy. It’s always a pleasure visit them. Have a Happy New Year. Rey Santos"
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Elissa Shaffer

December 23, 2024

5  out of  5
rating by Elissa Shaffer
"Everyone at Kim’s office has been extremely kind and helpful. They’ve taken care of my inquiries quickly and they always listen. They have great customer service, unlike a lot of places these days."
We responded:
"Thank you for taking the time to share your thoughts! We’re beyond grateful to have so many wonderful customers like you. Thank you for making our day! "
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Shevette Walker

December 21, 2024

5  out of  5
rating by Shevette Walker
"How do you love every single person on staff at Miss Kim Hollands State Farm Insurance, I say easily. I love everyone that works there, the staff is amazing , you can have a million questions and they answer every one of them in same calm voice they answered the phone with. Now about their rates they are amazing and they always look for ways to lower your premiums. If you are looking for no nonsense staff that loves GOD, you get that too.. Kim Hollands State Farm Insurance Company should be your choice if you want representives, that will get you the lowest rates for you they are a genuine team . I guess you guys can tell I love them. They work hard from the smallest of your problems to the biggest, always with smile kindness, and cheerful spirit .I don't do a lot of reviews but I couldn't resist my favorite teams review. Blessings. Shevette Walker"
We responded:
"Thank you so much for the very kind and heartfelt review, Shevette! We strive to go the extra mile to provide you with the customer care that you deserve and we are truly honored to have earned this feedback! We look forward to the opportunity to assist you with any of your future insurance questions or needs!"
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Roberto Gonzalez

December 21, 2024

5  out of  5
rating by Roberto Gonzalez
"Excelente atención al cliente."
We responded:
"Thank you for the 5-star review, Roberto! We truly appreciate your support."
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Karina Garcia

December 20, 2024

5  out of  5
rating by Karina Garcia
"Amazing office! Super attentive and responsive! Keep up the great work! ❤️‍🔥"
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Aleicia Padilla

December 20, 2024

5  out of  5
rating by Aleicia Padilla
"Michaela was amazing very on point, super helpful and got me the best deals!!"
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Dan O'Hara

December 20, 2024

5  out of  5
rating by Dan O'Hara
"This review might sound like a paid response, but it's not. It's from 40+ years of being with this Insurance Agent. I started with Kim Holland's insurance in 1984 when it was owned by her Father, Mike Mehan. When Mike retired she took over the business and has kept the same long time relationship with us since day 1. Kim has always been there for us not only as a friend but as an advocate for us when our insurance was put to the test. Every couple years we meet and go over our insurance needs and make a changes we feel are necessary. She never pressures us to buy more than we need and at times has suggested to drop a coverage because it was no longer needed. I think what is most impressive is the office staff. I've always believed, if your office staff is happy and friendly and stays with you, than you're doing something right. Every contact I make over the phone is a pleasant big smile greeting. If you're looking for an insurance company that gives you that small town personal experience when ever you call, check out Kim Holland Insurance. You won't be disappointed."
We responded:
"Dan thank you for taking the time to share your kind thoughts about our office especially my team! We are beyond grateful to have clients like you & your family. "
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Raoji Patel

December 20, 2024

5  out of  5
rating by Raoji Patel
"My entire family and I are customers with this office of State Farm eversince Michael and Barbara Mehan were operating vand now Kim Holland is operating In all we have been dealing with this office since October 1984 and have dealt with auto , home and bus policies Wonderful staff and owners Great cooperating staff Thank you appreciate and God bless you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service for the next several decades! Thank you for being part of our State Farm family. "
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Sandra Riley

December 20, 2024

5  out of  5
rating by Sandra Riley
"State farm most loving caring insurance's company I was 8 years when my parents join State farm House Ins, Car Ins, life Ins, been with State farm for 48 years also my daughter and family members best insurance company recommend your family Sate Farm Ins Kim Holland an sweet person excellent staff Thank You being there for me always remember the whole family 🙏🏽😁"
We responded:
"Your kind words mean the world to us. We feel very fortunate to have you & your family as policyholders. Thank you for being part of our State Farm family! "
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David S

December 20, 2024

5  out of  5
rating by David S
"Just had our insurance review. Kim was very helpful going over our policies. She explained pros and cons of different options. She also made sure that our coverage was adequate given the increase in construction costs."
We responded:
"Thank you for review David! We are so grateful to have kind clients like you & Tony! Thank you for being long time clients! "
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Ronald Sanchez

December 13, 2024

5  out of  5
rating by Ronald Sanchez
"I walked in today at State Farm insurance at Lewelling San Lorenzo . Karina and Jennifer are very helpful and also worked me ,so I can save money on my new policy. Thank you so much for all your help ladies it’s greatly appreciated."
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Rahi Hamrang

December 11, 2024

5  out of  5
rating by Rahi Hamrang
"I Appreciate the professional service."
We responded:
"Thank you for taking the time to share your thoughts! You made our day! We are always here to help. "
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Ray Stevens

December 4, 2024

5  out of  5
rating by Ray Stevens
"Very nice"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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ricky berry

November 8, 2024

5  out of  5
rating by ricky berry
"Excellence service, very helpful."
We responded:
"Thank you for the great review, Ricky!"